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Founded in 1995
MISIONWe are dedicated to the development and marketing of fine chemicals for the leather industry, we provide personalized service to our international clients and work towards continuous improvement and innovation of our products in order to get benefits they generate to reach our customers, organization and country. VISION: NOVEMBER 2012We will be the Regional leader in the development and marketing of fine chemicals, we will provide the best personalized service, we will have appropriate technology, trained and competent human resources, innovate according to the needs of our customers, increasing and strengthening national and international markets. QUALITY POLICYWe work with our customers in mind, offering fine chemicals for the leather industry, with excellent service, capable of meeting their needs and expectations. We work with social responsibility and sense of belonging, we continuously improve our processes, we maintain an adequate infrastructure and trained human resources and skill in order to ensure benefits to our customers, employees and shareholders. QUALITY OBJECTIVES1. Ensure our customers that we have suppliers that offer quality products and services, generating a value chain.2. Identifying and maintaining optimum inventory of raw materials and finished products to ensure our clients a satisfactory answer to their needs, ensuring proper storage of our products.
3. Providing quality products and services, meeting the needs and customer expectations, maintaining a commitment to continuous improvement in our processes.
4. Provide and maintain adequate infrastructure for compliance with customer requirements and achieve the purposes of the organization.
5. Understand and analyze the needs and expectations of the customer order to develop exclusive products, and be at the forefront of fashion and therefore the market./div>
6. Favor for social welfare and labor organization, continuously training our human resources according to the needs of the position, so that the organization has competent staff.
7. Perform measurement, analysis and monitoring our processes to ensure they are efficient, effective and are focused on customer satisfaction (internal and external).
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